March 5, 2017

FAQ’s

Remapping - Frequently Asked Questions

 

 

How will the remap affect my warranty?

 

No one can say for 100% certainty that the remap will be undetectable. However, the modification to the software will not show up on any main dealer diagnostic equipment and therefore unless you tell them that it has been done, they will be none the wiser.

 

How will the remap affect the longevity of my engine?

 

The remap will obviously increase the power output of your vehicle and depending on how you drive depends on how reliable it is for you. If you drive it harder then naturally you can expect to decrease the life of your engine but likewise if you thrashed it without even having it mapped then you would expect this to be the case anyway. The remap does not in any way stress the engine so the remap itself does not affect the longevity, only your driving style. We have remapped modern engines with over 200,000 miles without issue so it is very unlikely that you will get issues.

 

How will the remap affect my fuel consumption?

 

Depending on what your requirements are and your driving style depends on what your fuel economy will be. If you go for an outright maximum power output and drive it as so, you can expect to see it decrease as it would without the map. If you get the map to increase torque low down and drive conservatively then it is likely that fuel economy will increase. Please note that fuel economy gains are only likely on turbo diesel engines, petrol engines generally stay the same with some reporting slight improvements, never a loss.

 

Can the remap be reversed?

 

The beauty of the remap is that this process is completely reversible without any trace; therefore if within 14 days you want it changed back, we will carry it out free of charge with a full refund. If after 14 days you wish to reverse it then there is a £90 plus vat charge for the process but no refund will be given unless otherwise agreed prior to the 14 days elapsing.

How much will the remap cost?

 

Every vehicle and engine variant differs so please contact us by telephoning 01634 233 619 or emailing berengravecustomerservice@hotmail.com  for a full detailed quote.

 

I have existing modifications, will this affect the remap?

 

Existing modifications can sometimes bring good benefit to enhancing the software so let us know in advance.

 

I intend to make further modifications…

 

Again, let us know what you’re planning so we can advise the best way forward and can even offer great package deals on other performance upgrades.

 

What about insurance?

 

This is up to you. We have to advise that you inform your insurance companies that the remap has been carried out but as there is no way for them to read this map, it is up to you what you do. It is your responsibility.

 

What warranty do you offer?

 

Celtic Tuning offer a complete peace of mind product, because they are so confident in their software any remapping work carried out by Berengrave Service Station comes with the following guarantees:

• A 14 day money back guarantee if not completely satisfied.
• A supplementary insurance backed mechanical breakdown warranty.
• A lifetime guarantee for your Celtic Tuning software.

Evidence of Cover

At the software installation date, a current original Warranty provided by the manufacturer of the motor vehicle is required for this guarantee to be operative, and it is a Condition that such Warranty remains in force until its normal expiry date. This Warranty applies only in the event and to the extent that the Manufacturer’s Warranty does not respond.

The Celtic Tuning Warranty applies (subject to the Terms & Conditions, available on request) to damage directly caused to the relevant Motor Vehicle arising directly from Mechanical Breakdown by reason of failure of the Celtic Tuning product installed by a Celtic Tuning Authorised Installer during the period of this Warranty.

Mechanical Breakdown:

Being the sudden and unforeseen failure of a component of the Motor Vehicle directly attributable to the operating of the Celtic Tuning product, the subject of this Warranty, which has caused the Motor Vehicle to stop working and therefore requiring repair or replacement before normal operation can be resumed.

Period: The Lesser of:

a) 12 months from the date of installation of the Celtic Tuning product to the Motor Vehicle by a Celtic Tuning Approved Installer; or
b) 30,000 miles as measured on the Motor Vehicle odometer from the date of installation of the Celtic Tuning product by a Celtic Tuning Approved Installer; or
c) the period remaining on the original warranty provided by the Manufacturer of the Motor Vehicle at the time of purchase from new; whichever is the shortest.

Conditions and Limits:

You should be aware that failure by you, the Customer, to observe the Manufacturer’s recommended maintenance procedures will invalidate any claim made. No sum in respect of economic or consequential loss is payable. Use excludes competitions, track days, pacemaking or rallying, and claims are subject to a limit of £10,000.00 in the aggregate in respect of any one vehicle. Normal deterioration or claims as a result of wear and tear are not covered. Celtic Tuning cannot be held responsible for modifications to the vehicle which lead to defects.

For more information on the warranty Celtic Tuning provides, clear here to view the - Celtic Tuning Mechanical Breakdown Warranty